Returns & Exchanges
At Vale Forever, we want you to be completely satisfied with your purchase. If your items are not a perfect fit, we accept returns and exchanges on unworn, tagged merchandise within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.